Privacy Policy

Effective Date: 08/02/2025

1. Introduction

Welcome to Freight Hero ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. By providing your email address on our landing page, you agree to the terms outlined in this policy.

This policy describes the types of information we collect, how we use it, and the steps we take to ensure its security. It is incorporated into and subject to our Terms of Service.

2. Information We Collect

We collect the following types of data:

User-Provided Data: Email addresses submitted through our landing page.
Automatically Collected Data: IP addresses, device information, and browsing activity on our website.
Third-Party Data: Information received from analytics tools and marketing platforms.

3. How We Use Your Information

We may use your information to:

Send updates and promotional materials about our services.
Improve our website, marketing strategies, and user experience.
Comply with legal requirements and protect our business from fraud.

We do not sell or rent your information. Trusted third-party providers may process data on our behalf under confidentiality agreements.

4. User Rights & Choices

You have the right to:

Unsubscribe from marketing emails at any time via the "unsubscribe" link or by contacting us at contact@freighthero.ai .
Request deletion of your email from our records.
Opt-out of tracking by adjusting cookie settings on your browser.

5. Data Retention & Security Measures

We retain collected data only for as long as necessary to fulfill its intended purpose. Anonymized data may be kept longer for analytical purposes.

We implement industry-standard security measures, including encryption and restricted access controls, to protect your data. While we strive to safeguard your information, no transmission over the internet is completely secure. If we detect a breach, we will notify affected users promptly.

6. Cookies & Tracking

We use cookies to enhance your experience:

Necessary Cookies: Essential for website functionality.
Analytics Cookies: Help us understand user behavior (no personally identifiable data is collected).

You can disable cookies in your browser settings, but some site features may not function properly.

7. Third-Party Services & Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

We may use third-party authentication (e.g., Google or LinkedIn login) to facilitate sign-ins. If used, we collect basic profile data, such as your email and name, as permitted by those platforms.

8. Children's Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

9. Compliance with Legal Regulations

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.

Users may request details about the personal data we hold and exercise their rights under these regulations by contacting us.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If significant changes occur, we may notify you via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Freight Hero
contact@freighthero.ai
195 Page Mill Road, Suite 115
Palo Alto, California
94306

By providing your email address, you acknowledge that you have read and understood this Privacy Policy.